COVID-19 Shipment Updated!
At SoCal Garage Works LLC, we recognize the important role our company play’s in providing products and services to our customers and communities. The health and well-being of our valued customers and associates are always our priority, and as we navigate the rapidly evolving coronavirus (COVID-19) situation. We are taking all measures needed to ensure our employees and their families are safe.
In regards to this epidemic that has affected the entire world and all business’s that import products we wanted to give a little update. If you ordered a steering wheel all orders will be processed normally as those are not affected. However if you ordered a Spoiler, Front Lip,Wide Body Kit, or something that we import from overseas, please be aware there could be possible wait times that extend past our ETA for that product on our site. We can’t stop a international shipment. This goes for Wide Bodies, Wings and anything imported from overseas. If you choose to cancel your exterior part that is imported you will have to wait till it arrives to you. Then you will have to return it to our offices in California. This includes companies like ours that we sell for that are experiencing the same issues as other companies.
All Steering Wheels and Interior Part orders are being processed here and are no way affected by the delays of overseas items. All suspension and wheel orders are not delayed. The only parts that are delayed are parts that we import as stated above. We do apologize for the delays in these items and we will make sure all orders are shipped as soon as possible. All steering wheel orders are shipping every week as we finish them. We value your support and we will continue to bring amazing products to the community.
We apologize for the delays on orders as we are currently running a limited staff. Our customer service is available Monday-Friday 8am-5pm pacific time by live chat and email. We are not currently using our phone system due to the customer service working remotely. We also are processing all orders as fast as possible but due to limited staff please be patient with us as we can only do so much. Most ETA’s on steering wheels are accurate but sometimes can take slightly longer depending on the wheel you ordered.
Current Steering Wheel orders might taken a little longer than ETA in the description as manufactures are behind in supplying oem cores to us. We are running with a very limited staff due to the covid-19 outbreak but we are working and we are open for business. We thank you for your constant support and will continue to bring our amazing products to your community.
If you have any questions please feel free to contact us by email or on our live chat Monday – Friday 8am – 5pm pacific time.
Sincerely, SoCal Garage Works LLC